PatientsCann UK Privacy Policy
Date: 04/04/2024
Our contact details
Email: dpo@patientscann.org.uk
The type of personal information we collect
We currently collect and process the following information:
- Personal identifiers, contacts, and characteristics (for example, name and contact details)
- Payment information (such as credit card details) for donation purposes
- Communications preferences
- Any other information you choose to provide to us
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
- When you submit and enquiry, subscribe to our newsletter, or make a donation
We also receive personal information indirectly, from the following sources in the following scenarios:
- When you submit and enquiry via our social media platforms, such as Instagram and Facebook Messenger.
We use the information that you have given us in order to provide, operate, and improve our Site and services, communicate with you, process donations, and comply with applicable laws and regulations. We may share this information with service providers who help us operate our Site and provide services to you.
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time by contacting us at dpo@patientscann.org.uk.
(b) We have a legitimate interest.
How we store your personal information
Your information is securely stored in external storage.
We keep personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy. We will then dispose of your information securely.
Your data protection rights
Under data protection law, you have rights including:
- Your right of access – You have the right to ask us for copies of your personal information.
- Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
- Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
- Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
- Your right to object to processing – You have the right to object to the processing of your personal information in certain circumstances.
- Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at dpo@patientscann.org.uk if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at dpo@patientscann.org.uk.
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk